VISION
To be a respected world class micro finance organization driven by passionate and committed teams who deliver satisfaction to our customers.
MISSION
To achieve and maintain market share leadership in the provision of Emergency loans to qualifying employed men and women in Eastern Africa.
CUSTOMER PROMISE
At Platinum Credit (U) Ltd, we understand that many of our customers are under pressure and we have designed our customer service to help them cope with that.
Our first point of contact is normally a Sales Representative or the staff of one of our 40+ branches country wide. But all branches are connected to a much bigger resource at our Head Office at Prime Plaza, Plot 23-27 – Jinja Road and to our Customer Care contact (+256) 200 300500 which can be reached during working hours.
OUR CORE VALUES
Platinum Credit Limited is 100% committed to serving its customers with the smartest financing solutions and world class service.
Innovation
We are a learning organization, constantly looking for ways to improve. We embrace creativity, change and opportunity; deliver innovative solutions to the market place and will take informed, responsible risk.
Team Work
Our success is dependent on the collective energy, expertise and intellect of our team members. We foster collaboration while maintaining individual accountability. We strive to create a work environment where team spirit enables motivated team members to flourish and succeed to their highest potential.
Self Responsibility
Every one of us is a leader. We take pride, set the right example and hold ourselves accountable for achieving our individual and collective goals. We take responsibility for our own success and setbacks. We celebrate success and see setbacks as an opportunity for growth.
Trust
We build trust by honouring our commitments to one another and by communicating actively and openly.